Reception and Admin Assistant | Bank, City of London | Full-time, on-site Monday-Friday, 8:30am - 6:00pm
£30,000 - £35,000 DOE
Enjoy helping people and keeping things organised? We’re recruiting a Reception and Admin Assistant for a serviced office provider in the heart of the City.
You’ll help ensure clients and visitors receive a warm welcome, meeting rooms are ready for guests and the workspace runs smoothly throughout the day.
This varied, hands-on role combines reception, administration and practical day-to-day support. It would suit someone personable and dependable who takes pride in their surroundings and enjoys being part of a customer-focused team.
What you’ll be doing
Reception and client support
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Welcoming clients, visitors and meeting guests in a friendly, professional manner.
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Helping with everyday enquiries, monitoring reception emails and handling occasional telephone calls.
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Building positive client relationships and following through on requests.
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Welcoming new members and explaining building access and facilities.
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Showing prospective members around the shared lounge and passing enquiries to the sales team.
Administration
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Receiving and distributing post, parcels and deliveries, and arranging outgoing post and couriers.
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Managing meeting room bookings and accurately recording client requirements.
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Keeping contact details, booking records and office information up to date.
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Assisting with access cards, keys and visitor records.
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Providing general administrative support and handling client information confidentially.
Meeting rooms and shared spaces
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Preparing meeting rooms, including room layouts, refreshments, stationery and requested catering.
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Checking screens and basic meeting equipment, seeking assistance when needed.
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Clearing and resetting rooms between bookings.
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Keeping reception, the shared lounge and communal areas tidy and welcoming.
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Monitoring and replenishing everyday supplies.
Day-to-day building support
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Carrying out simple checks and reporting cleaning or maintenance issues.
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Liaising with cleaners and helping arrange contractor access.
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Assisting with straightforward practical tasks, including arranging furniture and organising shared areas.
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Supporting opening and closing procedures and following building security arrangements.
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Referring technical faults to the facilities or operations team.
What we’re looking for
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A friendly, professional manner and a willingness to help.
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Good organisational skills and attention to detail.
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Clear verbal and written communication.
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Confidence using email, Microsoft Office and straightforward booking systems.
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The ability to prioritise tasks and follow through on requests.
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Reliability, punctuality and discretion.
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A practical approach and pride in maintaining a welcoming workspace.
Previous experience in reception, administration, hospitality or customer service would be helpful. No technical facilities experience is required; training will be provided.
To apply, submit your CV or contact TRC London to find out more.